El Paso, Texas
1 comment
Not resolved
1.9
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

The contract I entered into with Velator Contracting was for a pool demolition in my backyard.Then he was to fill the hole in the ground with dirt.

He completed that part of the contract in a satisfactory manner. The last part of the contract was for a rock wall to be re-built & the gate re-installed. When the dirt filling was finished (day 9), we entered into a Change Order Contract for a new, wider gate to be installed. On the day that was to be done I paid the owner, Manuel Holguin, the money due him for the complete project.

He left before re-building the wall w/gate and has never returned. During numerous phone conversations he has promised he would complete the project, but it has now been over 1 month and he has not been back.

The contract was for the project to be completed in 7 days.As the missing gate is a security concern, I will now have to hire a new contractor for it to be installed.

Review about: Velator Contracting Gate Building Service.

Reason of review: Not as described.

Monetary Loss: $1000.

Preferred solution: Full refund.

I liked: Friendly employees.

I didn't like: Being swindled.

Had an Experience with Velator Contracting?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1172683

Hello,

My name is Manuel Holguin with Velator Contracting Inc.

The gate was to be made by a welding company.I paid them the amount of the gate to be built from scratch.

they said they would have it done in a couple of days.

It took them about 3 weeks to complete and they made it the wrong size. i went to Mr Andrews home to explain the situation today 06/13/2016. I let him know that it was not our fault the door is not ready.

and let him know that we will fix this issue.

We will have a new door for Mr Andrews by Wednesday 06-15-16. We will pay for the new door out of pocket.

We always fix things that are our fault.

We always keep our clients happy.Thank you.

You May Also Like

House Doctors of West County - We were frauded, harrassed and wrongfully sued! House Doctors of West County "Steve Boriss, Owner of House Doctors 509 of West County Llc., is a fraud! He did not finish our deck and came to our home and harassed my 14 year..." Read more Review about Eagle Carports Rv Carpot from Piney Point Village, Texas Eagle Carports "Had a 16' X 36' installed. Less than 3 months, roof started to rust. They said that they don't warranty carports that big. I paid nearly 3 thousand dollars for..." Read more Velator Contracting - Velator is a Scam Velator Contracting "The contract I entered into with Velator Contracting was for a pool demolition in my backyard. Then he was to fill the hole in the ground with dirt. He completed..." Read more Countryside Fence - Lonnie Curtis Via Countryside Fence "I am writing this to hopefully save someone time and money dealing with these scammers. I hired a guy named David Carter for a fence that I needed put up..." Read more Bella Serata - Ripoff - right under our nose Bella Serata "The special was to buy the trial product (30ml) jar of Bella Serata and at the page where you add your CC# info there is a small link at the..." Read more At-home Decor Superstore Customers Albany, NY At-home Decor Superstore "Customers come in all the time saying they are shopping but they are really breaking products, opening products that are zip tied and stealing product that are in the store...." Read more Shasta Pools - Not s good start Shasta Pools "My husband and I purchased a home to be built at Sun City Festival buckets Arizona. Our sales person recommended Shasta Pools. Shasta Pool helped us design and planning of..." Read more Top Turf - AWESOME ALL AROUND! Top Turf "I have had so many issues with my lawn from weeds to a fungus to mixed Bermuda and Fescue ! But Top Turf told me like that it would take..." Read more